ANNOUNCEMENT: Limited Consular Services Resume

U.S. Embassy Kingston is pleased to announce the resumption of limited routine services to U.S. citizens.  These services include:

Passport Services

The Department of State has resumed passport operations domestically.  The processing and shipping of new, full-validity passports have resumed on a limited basis during Phase One of the Department’s reopening plan.  Customers who wish to apply for a full-validity passport can now make an appointment online.

Make a passport appointment here

Due to the COVID-19 pandemic, there may be processing delays for non-emergency passports.  U.S. citizens are encouraged to apply for a passport well in advance of any planned travel to avoid complications.  If you have immediate travel plans and are not able to make an appointment, please e-mail us at

Consular Reports of Birth Abroad

U.S. Embassy Kingston is now able to resume scheduling of Consular Reports of Birth Abroad (CRBAs).  Due to the COVID-19 pandemic, there may be processing delays for CRBAs.  If you would like to schedule an appointment for a Consular Report of Birth Abroad, please e-mail

Although the Department of State’s suspension of routine visa services remains in place, U.S. Embassy Kingston is processing certain mission critical and emergency immigrant and nonimmigrant visa cases.  Please see the information below regarding the categories of cases that we are currently handling.

Immigrant Visas

We are now processing IR-1, CR-1, IR-2, and CR-2 applications as mission-critical cases.  Those are the visa classes for spouses and minor children (under 21 years of age) of U.S. citizens.  The Immigrant Visa unit is working to reschedule appointments for applicants in these visa classes who had their previously scheduled appointments canceled in March and April.

Nonimmigrant Visas

We continue to process cases deemed mission critical, such as visas for certain H-2 applicants and some medical professionals, as well as emergency visa requests.  For emergency appointments, we are considering requests for truly urgent and dire cases, such as family emergencies or medical necessity.  We are also processing all interview waiver eligible cases, including B1/B2 and C1/D.

If you have a specific question regarding your case, please e-mail the appropriate unit so we can best assist you.

American Citizen Services:
Immigrant Visas:
Non-Immigrant Visas: