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Emergency Information for American Citizens

Updated COVID-19 Vaccine Requirements

Local Emergency Information and Contacts

Read alerts for U.S. Citizens

Visit Travel.State.gov for More Information

Change to U.S. Travel Policy Requiring COVID-19 Vaccine

On May 11, Nonimmigrant air passengers will no longer need to show proof of being fully vaccinated with an accepted COVID-19 vaccine to board a flight to the United States. Please view the updated COVID-19 vaccination travel requirements.

Emergency Contact Information

To report an emergency involving a U.S. citizen in Jamaica or the Cayman Islands, please contact the U.S. Department of State or the U.S. Embassy in Kingston.

During normal business hours, Monday through Friday from 7:15 am to 4:00 pm, American Citizen Services in Kingston can be reached at 1-(876) 702-6450. This number is not for visa inquiries.

For after-hours help, the U.S. Embassy in Kingston can be contacted 24 hours a day at (876) 702-6000. Press 0 to report an emergency. This option is not for visa inquiries.

The Department of State’s Citizen Emergency Center can be reached at (202) 647-5225 or toll-free from within the U.S. at (888) 407-4747. The Department will contact consular officers at the U.S. Embassy in Kingston. Consular officers will try to locate a missing U.S. citizen or provide other assistance as appropriate, pass on urgent messages, and, consistent with the Privacy Act, report back to the caller.

To reach local authorities, call the following numbers – Ambulance and Fire: 110; Police: 119.