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To report an emergency involving a U.S. citizen in Jamaica or the Cayman Islands, please contact the U.S. Department of State or the U.S. Embassy in Kingston.
During normal business hours, Monday through Friday from 7:15 am to 4:00 pm, American Citizen Services in Kingston can be reached at 1-(876) 702-6450. This number is not for visa inquiries.
For after-hours help, the U.S. Embassy in Kingston can be contacted 24 hours a day at (876) 702-6000. Press 0 to report an emergency. This option is not for visa inquiries.
The Department of State’s Citizen Emergency Center can be reached at (202) 647-5225 or toll-free from within the U.S. at (888) 407-4747. The Department will contact consular officers at the U.S. Embassy in Kingston. Consular officers will try to locate a missing U.S. citizen or provide other assistance as appropriate, pass on urgent messages, and, consistent with the Privacy Act, report back to the caller.
To reach local authorities, call the following numbers – Ambulance and Fire: 110; Police: 119.
142 Old Hope Road
Kingston 6
Jamaica, West Indies
Tel: (876) 702-6000
Fax: 876-702-6348
Human Rights Defenders – HRDSupportKingston@state.gov
Outside of Office Hours, contact: 1 (876) 702-6000
Outside of Jamaica: 1 (876) 702-6000
Ambulance and Fire: 110
Police: 110
Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance