Security Message for U.S. Citizens: Insel Air – February 2, 2017

This message is to inform U.S. citizens that U.S. Consulate General Curaçao has temporarily prohibited U.S. Consulate Curacao personnel from flying on Insel Air.  The Consulate adopted this policy following an internal review of safety-related considerations.  You are receiving this message because Insel Air also flies to Jamaica.

On December 27, 2016, an Insel Air flight bound for Curaçao was forced to land in Colombia due to an inability to pressurize the cabin.  On January 13, 2017, an Insel Air flight bound for Miami lost cabin pressure and was forced to make an emergency landing.  The Consulate understands that, in the last six months, four other Insel Air flights have returned to Curaçao after takeoff due to pressurization or electrical problems.  Other safety considerations have led Aruban and Curaçao authorities to ground a number of aircraft for further inspection.  This policy applies only to the official travel of U.S. Consulate Curacao personnel and will be reevaluated as Insel Air’s safety condition improves.

We strongly recommend that U.S. citizens traveling to or residing in Jamaica enroll in the Department of State’s Smart Traveler Enrollment Program (STEP).  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.

Regularly monitor the State Department’s website, where you can find current Travel Warnings, Travel Alerts, and the Worldwide Caution.  Read the Country Information For Jamaica.  For additional information, refer to the Traveler’s Checklist on the State Department’s website.

Emergencies involving U.S. citizens can be reported by contacting the American Citizen Services (ACS) Unit of the U.S. Embassy’s Consular Section, located at 142 Old Hope Road in the Liguanea area of Kingston, telephone at (876) 702-6000, and e-mail at KingstonACS@state.gov.  The U.S. Consular Agency in Montego Bay is located at Whitter Village, Ironshore, telephone (876) 953-0620.   The U.S. Consular Agency in the Cayman Islands is located in the Smith Center, Unit 202B, 150 Smith Road, Grand Cayman, telephone (345) 945-8173.