U.S. Citizen Services

Welcome to the American Citizen Services (ACS) Unit of the U.S. Embassy in Kingston, Jamaica!

The ACS Unit, in conjunction with our Consular Agencies in the Cayman Islands and Montego Bay, provides information and assistance to U.S. citizens in Jamaica and the Cayman Islands.  At each location, U.S. citizens can submit applications for U.S. passports, document children born in Jamaica or the Cayman Islands, and request help in an emergency. All non-emergency services are provided by appointment.

The U.S. Embassy and the Consular Agency in Montego Bay are closed on all Jamaican and U.S. holidays. The Consular Agency in the Cayman Islands is closed on all Caymanian and U.S. holidays.

Hours and Services

U.S. Passport applications: by appointment only between 8 am and 10 am weekdays, except for Wednesdays

Consular Report of Birth Abroad applications: by appointment  only at 1:30 pm on Tuesdays and Thursdays

Third-Party Attendance At Passport and CRBA Interviews

U.S. Notary Public Services: by appointment only at 9:30 am and 10 am on weekdays, except for Wednesdays

For Information on Reporting the Death of a U.S. Citizen Abroad, please contact the American Citizen Services section via email: KingstonACS@state.gov

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Jamaica.