All non-emergency services require an appointment. Our system allows you to plan your visit in advance, ensures shorter wait times, and allows more efficient handling of individual cases.
Please be aware of the following when scheduling appointments:
- There is no charge for making or canceling an appointment.
- If you need to change your originally scheduled appointment, please cancel and reschedule.
- If you schedule more than one appointment for the same person, the system will automatically cancel both appointments.
- Every applicant needs a separate appointment. If you are making appointments for more than two siblings, for example, you must schedule one appointment in each child’s name.
Appointments at the U.S. Embassy in Kingston
NOTE: All visitors to the Embassy are required to undergo a security check. Electronic items, including cell phones, cameras, beepers, and pagers, are prohibited on the Embassy compound and should be secured elsewhere before entering the Embassy. The Embassy reserves the right to limit the entry of possessions and does not have the means to store these items.
Be sure to select the correct appointment type for the service you need – failure to do so may result in you having to reschedule your appointment for a later date.
- Passports: Select the second option for Passport Services.
- Notarial: Select the fourth option to Request Notarial Services.
- Births: Email KingstonCRBA@state.gov.
All visitors to the Embassy are required to undergo a security check. Electronic items, including cell phones, cameras, beepers, and pagers, are prohibited on the Embassy compound and should be secured elsewhere before entering the Embassy. The Embassy does not have the means to store these items and reserves the right to limit their entry.
Appointments in Montego Bay
Email your appointment requests to the Mobay Consular Agency via MoBayACS@state.gov.
Appointments in Cayman
Email your appointment requests to the Cayman Consular Agency via CaymanACS@state.gov.
Elimination of Visa Page Inserts for U.S. Passports
The U.S. Department of State will no longer add visa pages into U.S. passports beginning January 1, 2016. Previously, U.S. passport holders had the option to pay for the insertion of additional 24-page visa inserts when valid passports lacked adequate space for entry or exit visa stamps. The decision to discontinue this service was made to enhance the security of the passport and to abide by international passport standards.
To mitigate the impact on frequent travelers, the Department began issuing 52-page passports to all applicants outside the United States starting October 1, 2014 for no additional cost. Applicants within the United States may choose a 28-page or 52-page book.
Requests for additional 24-page visa inserts will only be accepted until December 31, 2015. Beginning January 1, 2016, applicants in need of additional pages in their valid passports must obtain a new passport.
For more information on how or where to apply, please visit Travel.State.Gov/ApplyEarly or call the National Passport Information Center toll-free at 1-877-487-2778/1-888-874-7793 (TTY/TTD).
For media inquiries please contact: CAPRESSREQUESTS@state.gov.