Emergency Assistance

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Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

To reach local authorities, call the following numbers – Ambulance and Fire: 110; Police: 119.

To report an emergency involving a U.S. citizen in Jamaica or the Cayman Islands, please contact the U.S. Department of State or the U.S. Embassy in Kingston.

During normal business hours, Monday through Friday from 7:15 am to 4:00 pm, American Citizen Services in Kingston can be reached at 1-(876) 702-6000.

This number is not for visa inquiries.For after-hours help, the U.S. Embassy in Kingston can be contacted 24 hours a day at 1-(876) 702-6000. Press 0 to report an emergency. This option is not for visa inquiries.

The Department of State’s Citizen Emergency Center can be reached at (202) 647-5225 or toll-free from within the U.S. at (888) 407-4747. The Department will contact consular officers at the U.S. Embassy in Kingston. Consular officers will try to locate a missing U.S. citizen or provide other assistance as appropriate, pass on urgent messages, and, consistent with the Privacy Act, report back to the caller.