If you reside in Jamaica or the Cayman Islands and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in the Dominican Republic. For more information on their services and how to contact them, please visit their webpage at: https://do.usembassy.gov/u-s-citizen-services/social-security/
For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World.
If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
The best way to contact the SSA Federal Benefits Unit is by using their online form.